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Online Store Customer Service

Toll Free: 1-800-569-8142
Hours: 9:00am - 5:30pm CST
Days: Monday - Friday

Retail Store Hours

1814 Belknap Street
Superior, WI 54880

Monday - Friday:
9:00am - 8:00pm CST

Saturday:
9:00am - 5:30pm CST

Sunday:
10:00am - 5:00pm CST

After Hours Contact:
nwo@nwoutlet.com

Updated: 07/21/2008

Our Commitment To Privacy

Your privacy is important to us at Northwest Outlet. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. The Information We Collect: This notice applies to all information collected or submitted on the NorthwestOutlet.Com website. On some pages, you can order products or make requests for information. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use email addresses supplied to reply to requests and to send information regarding an order placed with us. We do not share email addresses with outside parties.

We use non-identifying and aggregate information to better design our website for function and ease. For example, we may notice that X amount of customers use one type of internet browser or connection speed while another Y amount use a certain monitor resolution, but there is no personally identifiable information gathered in this process. This information is gathered through cookies. The information that is collected through these cookies tells us things like which search engine referred you, how you navigated around our site, what you browsed and purchased.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use security measures such as firewalls and physically secured servers as well as encrypted data formats. All sensitive purchase data is transmitted in an encrypted format.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by accessing your account with us or by calling our customer service representatives.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error to our cutomer service email address: nwo@nwoutlet.com

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-800-569-8142 or send us an email at nwo@nwoutlet.com.